Everything was going smoothly for about 7 months, and then I had trouble logging into my account about 2 months ago and was locked out. I invested a large sum of money ($16,000.00 which had grown to over $34,000.00), with after Matt McCall who authors the Crypto Investor Network and whom I subscribe to, recommended them as a firm to use to invest in crypto currencies. has not responded to our request for comment, the company responded to Bloomberg back in May with, “We take our legal obligations very seriously and engage with regulators and law enforcement in a collaborative fashion.” “I am beginning to believe that is nothing but a scam to get people’s money.” Binance also lacks any way to get customer service via email.īinance is reportedly under investigation for money laundering and other illicit activities by the DOJ and IRS, according to Bloomberg. This is a common scam and it’s one we’ve seen before during FOIA investigations of companies like Tinder. The company doesn’t have a phone number for customers, which means that when you search Google for one, all you’re seeing are numbers seeded by scam artists, not Binance. The second pattern is a number of people who say they were scammed while trying to find a customer support phone number online for Binance and wound up getting taken for a ride by people not affiliated with Binance. Other times, people say they deposited money but simply aren’t able to take any money out for weeks and sometimes months, assuming they could access the money at all. Most often, but not always, it appears their accounts were flagged for “suspicious activity” and the people are unsure how to then withdraw their money from Binance, even after trying to verify their identity. The first, and arguably most alarming pattern, appears to be people who put large amounts of money into Binance but say they can’t get their money out.
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